Boscov's (boscovs.com), is a major Department Stores e-commerce site. Boscov's frequently launches coupons for its customers, with 5.0 launched per month on average. Coupons from Boscov's expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. Boscov's tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 27.3% (vs. 28.8% for other brands).
Boscov’s was started by Solomon Boscov in the year 1911. Presently, it is owned by an investor group which is led by Albert Boscov who is the chairman as well as the CEO of the company. He purchased the business due to bankruptcy in 2009. Boscov’s first store was opened in the year 1918 at Ninth and Pike streets in Reading and Pennsylvania and progressed with every coming year. The company expanded it realm by inaugurating Boscov’s West in November 1962 which was soon followed by Boscov’s North in August 1965. Boscov’s East was opened in Exeter Township in November 1967 after a tragic fire at the reading outlet. Such was the popularity of the store that when Boscov’s West was piled down by fire, the customers requested them to reopen it again in November 1968. The company’s first ever store out of the town was built in Lebanon in August 1972. After that, the company never saw back and progressed continuously.
The company believes that it is important to give back to the communities they serve. They are actively involved with communities through various ways and programs like fundraisers, community occasions and non-profit organizations. The company believes that by assisting their neighbors they are creating a positive influence on them. The company hosts various food and clothing drives, fundraising events and bake sales in order to serve the local communities. Angel Tress, Campus of Courses, Breast cancer Awareness, Halloween candy exchange and cell phone donations include some of the community outreach programs. Also, the company is aware of their surroundings and firmly believes in the protection of the environment. The company focuses on optimizing their packaging needs to their shipment profile in their e-commerce business and thus cut their overall needs by 37%. They eliminate waste by cutting the number of box types they utilize by 80%. Also, the company shows dire commitment towards increasing the use of re-cycled paper in its advertisement.
What makes Boscov's unique?
Boscov’s sells a variety of things and also gives its customers a wide range to choose from. The store provides apparels for the whole family, appliances, house ware and sporting goods. Some of its stores also offer optical services along with travel agencies. The list doesn’t end there. Catering and appliance repair services are also provided by the store. Further, the company always allows its customers to shop by sitting at home or office through its online store, which offers the same variety at a reasonable cost. Today, Boscov has spread its business throughout America and has 43 locations across six states accompanied by a budding e-commerce business too.
Boscov's Review and Boscov's FAQ
Kids & Toys
Boscov's also offers the following services:
Wedding & Gift Registry
TV/ Appliance Repair
What are the return policies of Boscov's Department Store?
Customers who are not totally satisfied with their purchase may return the item/s bought from Boscov's for replacement, exchange, or refund. Items bought from the website may be returned by mail or brought directly to any Boscov's store within 90 days of purchase, complete with the original packing slip and all tags attached. Delivery fees are not refundable. A 15% restocking fee will be charged for returns with boxed opened and with missing accessories. Delivery fees and pick-up fees may be charged on authorized returns that are non-defective. Items which are sold 'as-is' cannot be returned or exchanged.
What are the shipping policies shipping costs of Boscov's? Which countries do they ship to?
Boscov's ships orders to the contiguous 48 United States via UPS. Free Standard shipping is offered for orders of $99 or more, with exception on heavy or oversized items which require larger demands for shipping services. The standard delivery fee is $9.95.
Free Shipping is not available on Heavy & Home Delivery items because of their size, weight and the special handling required.
Shipping is not available to Alaska,Hawaii, countries outside of theUnited States, and to PO,APO, or FPO boxes. Boscov's Gift Cards have no shipping cost.
Does Boscov's offer any warranties or guarantees?
All major appliances and electronics, air conditioners, and camcorders are covered by the manufacturer's warranty. Boscov's also includes a 30-day Satisfaction Guarantee for all major appliances and selected electronic items. Airconditioners and camcorders are covered by Boscov's own 14-day Satisfaction Guarantee in addition to the manufacturer's warranty.
Does Boscov's have physical stores? Where are they located?
Boscov's operates around 40 department stores across five states in the Mid Atlantic region of the USA namely Pennsylvania, New York, New Jersey, Maryland, and Delaware. The details of the locations, store hours and contact numbers can be found on the Store Locator page of the website.
What are the contact details of Boscov's Customer Service?
Customers can contact Boscov's for their particular concerns, comments, and suggestions through these numbers:
Online and Phone Orders - place an order or inquire about a previously placed order
1-800-284-8155 Mon - Sat 9am to 10pm, Sun 11am to 8pm ET
Boscov's Store Locations
1-800-755-6391 Mon - Sat 10am to 9:30pm, Sun 11am to 6pm
Boscov's Credit Cards
1-800-755-7872 Sun 9am to 7pm, Mon-Fri 8am to 12am, Sat 8am - 9pm
Boscov's Gift Cards
1-888-850-9964 Mon - Sat 10am - 9:30pm, Sun 11am to 7pm
Boscov's Corporate Gift Cards and Fundraising
1-800-284-8155, option 4
To schedule or re-schedule delivery of Furniture, Appliances, or Electronics
1-888-696-8199 Mon - Sat 8:30am to 4:30pm
Report a post-delivery issue with Furniture, Appliances, or Electronics
1-888-267-2687 Mon - Fri 9am to 5:30pm, Sat 9am to 2pm
Appliances Unlimited Repair Service
1-800-448-3997 Mon - Fri 8:30am to 5pm
Boscov's can also be emailed directly using the email form found on the Contact Us page.
Does Boscov's offer any discounts or coupons?
Boscov's has a dedicated page on the website called WebBusters, where discounted products are featured. New sale items are added weekly. In addition to the website discounts, there are many Boscov's coupons offered accross the web.